Saturday, October 18, 2008

In Japan, 60% have no idea what Android is

With the growing anticipation of the launch of HTC G1, the first Android based mobile device to be released this week in the US by T-Mobile, Japan’s market research firm iShare conducted an online survey of 422 respondents between 20 and 40 years old to measure the awareness of Android in Japan.

The results are very telling and not that surprising. The majority of respondents (60%) have never heard about Android, with another 25.6% knowing only the Android’s name.

Well-known among early adopters and techies Android will face its greatest challenge of winning the hearts of consumers. It will be interesting to see how T-Mobile USA intends to differentiate the first Android device from HTC, a very unimpressive piece of hardware (from a design point of view). It doesn’t have much space for maneuver. The looks and price are often the deciding factors in user’s choice of the mobile phone. And after iPhone, the appeal of smooth Web experience may not be that new and enough to get attention from end-users.

Source: iShare 

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Monday, February 18, 2008

DoCoMo-Google partnership: i-mode on Google steroids

In January, Google Japan and NTT DoCoMo announced their intention to work together to bring Google search, AdWords advertising platform and other Google apps to DoCoMo’s i-mode phone users. While Google already has relationships with KDDI au, the deal with DoCoMo goes beyond a simplistic inclusion of Google search box on the top page of i-mode portal. DoCoMo is about to stop playing a gatekeeper role as its users will search and browse beyond the operator’s own portal. So what are the changes that Google brings to DoCoMo i-mode?

Search results are fetched from three sources
Google search engine indexes three web domains for results: 1) i-mode sites approved by DoCoMo; 2) non-official i-mode sites; and 3) generic Internet websites. Before, users couldn’t perform searches that included non-official and Internet websites from i-mode portal.

Search results are grouped by three types
The way search results are displayed on i-mode portal is also will be changed to reflect the addition of non-official i-mode sites and Internet websites. Based on the source, Google and DoCoMo will group the search results accordingly.

Google keyword-based ads are integrated into search results
A big win for Google is the decision to integrate its AdWords advertising platform into i-mode portal. Now, keyword-relevant text ads marked with a [PR] sign will be placed in up to three locations across the page with search results with a total number of ads not exceeding four. No word about the revenue-sharing model between Google and DoCoMo though.

Display ads to compliment text ads
While details are not clear, there are some reports that Google AdWords platform will also be used to serve display ads such as banners across a bunch of DoCoMo’s services including i-mode portal, Message F (free), G-guide and others. DoCoMo’s D2Communications ad agency will work with Google on implementation of this new mobile marketing structure.

More Google apps to be preinstalled on DoCoMo handsets
Two companies agreed to preinstall a set of Google apps on DoCoMo handsets in near future. The first app to be preinstalled is Google Maps. The Fujitsu F905i and NEC N905i handset already spot Google Maps. All future handset models will be equipped with Google Maps, according to DoCoMo. Having started with the integration of Google Maps, the companies also plan to make Gmail, Picasa, YouTube and Google Calendar optimized for i-mode usage. The idea is to enable all kinds of mashups between these apps and search results like having a link from search results page to Google Maps for example.

Google to become a default page for DoCoMo Full Browser
It was decided that DoCoMo’s all future handsets with a full browser installed will have Google’s top page as a start page by default.

DoCoMo’s Android plans
It seems that DoCoMo wanted to ensure both the i-mode services and Android working seamlessly on its handsets when it joined Google’s led OHA initiative. We can expect i-mode handsets optimized for Google services rather than a complete shift to one platform – Android. Thus, DoCoMo’s handsets based on Symbian MOAP and Linux MOAP platforms will be optimized for Android experience, while some new Linux-based Android handsets will be optimized for i-mode service.

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Wednesday, February 06, 2008

Push-type Gmail comes to DoCoMo’s i-mode handsets

J-Com together with NTT DoCoMo launched a new service that allows DoCoMo’s i-mode users to receive push emails from their Gmail accounts. Every time a new email arrives to Gmail server, J-Com’s service pushes it to recipient’s mobile phone Blackberry-style with a notification sound. Besides viewing the emails, mobile user can actually write responses as well. J-Com also will leave a copy of received and sent email on Gmail server ensuring a synchronized experience between PC and mobile phone. A similar push email service from J-Com is also available for users who have Mac email accounts. While the J-Com’s service is very useful, their billing model seems to be draconian for users. Based on an agreement between J-Com and DoCoMo, the mobile operator will collect a yearly fee of JPY4,800 ($45) and will bill for the incurred data traffic as you go, meaning users can’t apply their flat data plans to enjoy the service.

Source: J-Com press release (Japanese)

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Friday, February 01, 2008

Mobile Google localization primer: emoji and mobile Gmail

Google mobile Gmail’s support of emoji - picture characters or emoticons - in Japan is a very illustrative example of global product being tailored to a specific market.

On their blog this week, Google team announced that Google would support a wide range of emoji characters from the three main Japanese operators, NTT DoCoMo, KDDI au, and Softbank. Emails sent from mobile Gmail to other mobile accounts from within carrier domains or to mobile and PC version of Gmail will be able to display emoticons, which are very popular among Japanese users. However, at this time, emoticons inside emails sent from mobile accounts to Gmail won’t be supported, according to Google. But they are working on resolving that problem.

The mantra that services should be available globally but product execution must be local is part of Google’s mobile strategy.

Source: Google Japan (Japanese)

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Friday, November 30, 2007

Google Japan intros new single portal for domestic mobile operators

Now mobile phone users of NTT DoCoMo’s iMode, KDDI au’s EZ Web, and Softbank’s Yahoo! Keitai data services have one uniform URL they should use to get to Google Mobile - google.jp. Google Japan redesigned the mobile search method by getting rid of radio buttons with Web, Mobile and Images search options, leaving it to just a simple universal search. Google also report they optimized the local search and display of maps on mobile handsets. While this announcement is a step ahead for Google Mobile in Japan, it looks like the Japan’s team has a lot of localization work to do when comparing the array of mobile services available in the U.S. with those few offered in Japan (see image above).

Source: Google Japan Blog

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Monday, July 30, 2007

Google befriends with KDDI, plans global expansion from within Japan?

First Google powered KDDI au’s mobile search platform in July 2006, fetching mobile screen-optimized search results from KDDI’s own EZWeb service and conventional Internet. Now, it will offer the rebranded version of Gmail under the "au one mail" name. So, instead of @gmail.com the email address will look like @auone.jp. KDDI au users will get the service for free and be able to access it from both PCs and cell phones around from late September. Like Gmail, the service features familiar simple user interface and the mail box size is set to be 2GB.

Both KDDI au and Google are to benefit from this co-branding partnership as the former shows its users a new and friendlier Web 2.0 face and the latter penetrating into the walled gardens of mobile world and gaining mobile expertise. KDDI au’s strategy is in a striking contrast with DoCoMo’s protective build-it-yourself approach.

Mobile lessons learned by Google in Japan can help the company better compete on global arena. This was partially confirmed by Google’s Strategic partner development manager in Japan John Lagerling who said at Wireless Japan 2007 conference that Google wanted to develop mobile services in Japan and introduce them globally. With his previous business development experience at DoCoMo, working on i-mode international expansion strategy and mobile wallet projects, he seems to be determined to make it happen for Google. According to John Lagerling, Google’s global mobile strategy is built around three blocks: 1) Personalized search; 2) Cell phone-optimized mobile services; and 3) Partnerships with various industry players. Of course, each country’s specifics are taken into account when developing mobile strategy for one particular market.

John also provided interesting statistics about Internet usage in Japan, saying that among 85 million users, 16 million access Internet only from PCs and 19 million (1/4 of all Internet users) do it only from mobile phones, while 50 million don’t mind surfing the net from both PCs and cell phones.

Sources: Yahoo News and IT Media

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